Exalt Supps Easy Return Policy
At Exalt Supps, we want to make returning products as hassle-free as possible. Here’s everything you need to know:
Return Timeline
- You can return any product within 7 days from the delivery date.
- We will issue a refund to the original payment method. For Cash on Delivery or Bank Deposit payments, we’ll send a cheque in your name.
Return Conditions
- Product Condition: The product must be unused and in its original packaging. We cannot accept returns or provide refunds for used, opened, or damaged products.
- Free Gifts: If your order came with a free gift (e.g., shaker cup or T-shirt), these must be returned as well. If not, the value of these items will be deducted from your refund.
Return Process
- Request Return: Reach out to us to initiate the return process. We’ll verify the validity of your request.
- Pickup Service: If your return is valid, we’ll arrange for the product to be picked up from your location. If our pickup service isn’t available, you can return the product using a courier service of your choice.
- Check Packaging: Before accepting the product at delivery, inspect the packaging. If it appears damaged, refuse the delivery and inform us immediately for further assistance.
Important Guidelines
- Complete Return: Return the product along with all accessories, manuals, labels, and original packaging.
- Refund Processing: After we receive the product, we will process your refund promptly.
Non-Returnable Products
We cannot accept returns or issue refunds for:
- Used Products: Items that have been opened, used, or tampered with.
- Damaged Serial Numbers: Products with missing or damaged serial numbers or UPC codes.
- Incomplete Returns: Products that do not include their original packaging, labels, or accessories.
- Health or Personal Reactions: Returns due to rashes, upset stomach, or personal taste preferences are not accepted. Please consult with a healthcare provider before purchasing if you have any concerns.
Special Promotions
Certain promotional items or discounted products may have different return policies. Please refer to the specific terms for those offers.
Contact Us
Have questions? Feel free to call us at +91-8750553355 for assistance.
We aim to make your shopping experience easy and stress-free. Thank you for choosing Exalt Supps!